Products
Is my pet gate broken? Out of the box it has a gap between the handle and latch.
No, your pet gate is not broken. There will be a gap between the handle and the latch of your gate. Once you securely pressure mount the gate against the wall the gap will disappear.
What is the warranty on your products?
Please visit our warranty page for detailed information.
Can I buy replacement parts for my Carlson Pet Products pet gate?
Yes. Most of our gates offer a variety of replacement parts. To contact us, you can reach us at globalsupport@carlsonpet.com.
How do I know what size pet gate to buy for my pet?
Each product page will have sizing information for the type of pet the product is typically purchased for.
